Quinceanera Dresses New York - The Bridal and Tuxedo Shop Logo
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FAQs

Bridal Department:

  1. Do I need an appointment?
  2. Do you rent Wedding gowns?
  3. How long does a bridal gown take to come in?
  4. Can I get a gown on rush delivery?
  5. Can gowns be shipped?
  6. Do you accept returns?
  7. Do you sell samples or have gowns in stock?
  8. What do I need for my first bridal fitting?
  9. What type of other gowns do you sell?
  10. Do you have payment options?
  11. Do you have plus sizes available?
  12. Do you sell accessories?
  13. What is the price range for the dresses in your store?
  14. Do you have headpieces?
  15. Do you have invitations available?
  16. How long does it take for invitations to come in?
  17. Do you do alterations?
  18. How much do you charge for alterations?
  19. Is Custom Made service available?
  20. Do you do gown preservations?
    Tuxedo Department:

  1. How much does a tuxedo cost to rent?
  2. What is included in the rental package?
  3. How long is the rental period?
  4. Is there a late fee?
  5. Do you rent single items?
  6. How much is the security deposit fee?
  7. What happens if the garment is damaged or lost?
  8. I need the tuxedo for an out of town event, how would that work?
  9. How much does it cost to purchase a tuxedo?
  10. What colors are available for Tuxedos besides black?
  11. What kind of accessories do you carry?
  12. Do you have the Cadet uniform available?
  13. Do you have enough tuxedos for the Chambelanes in my court of honor?
  14. Do you carry suits?
  15. If I rent a tuxedo and need it for the same day, will it be possible?
  16. How long does it take for a tuxedo to come in if it’s not in stock?
  17. Do you carry boys and large sizes?
  18. Do you carry infant sizes?
  19. Do I have to clean the tuxedo before I return it?
  20. Are there any group rental specials?
Bridal Department
  1. Do I need an appointment?
    Appointments are not necessary for our Jackson Heights or West Hempstead locations; walk-ins are welcome. Please be advised that if you are considering walking in, you might have to wait a short while if our staff is occupied with appointments.
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  3. Do you rent Wedding gowns?
    Unfortunately at the moment we are only selling gowns. We will start renting gowns in the near future.
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  5. How long does a bridal gown take to come in?
    Depending on the designer it can take anywhere from 4-8 months.
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  7. Can I get a gown on a rush delivery?
    Of course, it all depends on the designer and their availability to rush us the gown.
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  9. Can gowns be shipped?
    We will ship anywhere in the world.
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  11. Do you accept returns? All sales are final. This final sales policy is consistent with the corporation standard for bridal & special occasion apparel.
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  13. Do you sell samples or have gowns in stock?
    Yes, our samples can be purchased and we also carry several gowns in stock for those who do not have time to wait for an order.
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  15. What do I need for my first bridal fitting?
    You will need to have shoes, undergarments, and slips. We sell all of these items to accommodate our brides.
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  17. What type of other gowns do you sell?
    Bridesmaids, Quinceañera, Mother-of-the-bride/groom, Flower girls, Maid, and matron of honor, Pageants, Proms, Elegant evening wear, Sweet 15/16, First Communion, Confirmations
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  19. Do you have payment options?
    Full payments are not necessary. When you place an order we require a 50% deposit, payable with cash, check or credit card. If you would like to break up your final 50% and send in partial payments you may also do so.
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  21. Do you have plus sizes available?
    We have a selection of plus sizes in all departments. In addition, our gowns can be ordered in a plus size.
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  23. Do you sell accessories?
    Yes, we carry jewelry, flower girl baskets, moneybags, pillows, garters, bouquets, champagne glass sets and much more.
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  25. What is the price range for the dresses in your store?
    We offer a wide variety of gowns and dresses in all price points from under $200 to just over $2,000.
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  27. Do you have headpieces?
    Yes, we have a selection of tiaras, headbands, and hairpins.
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  29. Do you have invitations available?
    Yes, we have invitations available from Carlson Craft, Birch Craft, and Tatex.
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  31. How long does it take for invitations to come in?
    Invitations take about 2-4 weeks to come in.
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  33. Do you do alterations?
    Alterations are done on premises.
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  35. How much do you charge for alterations?
    It all depends on the work that needs to be done on the dress.
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  37. Is Custom made service available?
    We decided to no longer offer custom made service to our clients.
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  39. Do you do gown preservations?
    Unfortunately at the moment we do not have service for gown preservations.
Tuxedo Department:
  1. How much does a tuxedo cost to rent?
    They can range from $69-$189; it depends on the style of the tuxedo.
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  3. What is included in the rental package?
    From $69-$99 you get a jacket, trouser, shirt, appropriate tie, cummerbund or vest. Black shoes and fancy accessories are additional charge. From $100 and $189 includes everything stated above plus shoes.
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  5. How long is the rental period?
    We have a 3-Day rental policy. For example, if the occasion date is on a Saturday, you would pick up the tuxedo on Friday and return it Monday at anytime.
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  7. Is there a late fee?
    The late fee for a tuxedo is $15 per day, unless notified ahead of time with authorization from us.
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  9. Do you rent single items? (i.e. vest or coat)
    Yes, if you just need a coat, pants, or vest/tie we’ll gladly rent it out with the same rental policy as above.
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  11. How much is the security deposit fee?
    Security deposit fee depends on whether the rental is for a single item, single person or for a group. Please contact us for information on the security deposit procedure.
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  13. What happens if the garment is damaged or lost?
    You are responsible to get the garment back to us in good condition. If the garment is lost we will bill you for the replacement cost and if it is damaged we will charge for the repair costs. If a damaged garment cannot be repaired, you will be charged for a replacement.
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  15. I need the tuxedo for an out of town event, how would that work?
    It depends on many factors, the time of year, the length of time you would need it and the style you are renting. Please call us for more information.
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  17. How much does it cost to purchase a tuxedo?
    Our prices range from $250-$600 to purchase a tuxedo.
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  19. What colors are available for Tuxedos besides black?
    Aside from traditional black tuxedos, they are also available in colors such as: white, grey, brown, ivory, navy blue, red, tan, and green.
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  21. What kind of accessories do you carry?
    We carry everything you need for tuxedos, cufflinks, canes, chains, top hats, gloves and much more.
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  23. Do you have the Cadet uniform available?
    Yes, we carry Cadet Uniforms. You will not see these Cadet uniforms anywhere else, they our own exclusive company branded and are available in black, navy blue, ivory, white and just recently added for 2011, electric blue.
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  25. Do you have enough tuxedos for the chambelanes in my court of honor?
    Yes, we have done many Quince parties with 15-20 chambelanes, so no matter the size of your court…we’ve got you covered.
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  27. Do you carry suits?
    We do not carry suits; we only carry tuxedo formal wear.
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  29. If I rent a tuxedo and need it for the same day, will it be possible?
    Of course, we have more than plenty of tuxedos in stock and we also have professional tailoring on site. If you need it right away, we’ve got you covered.
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  31. How long does it take for a tuxedo to come in if it’s not in stock?
    It could take up to the next business day. However, we always let you know on the spot if it’s available.
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  33. Do you carry boys and large sizes?
    Yes, we carry large sizes and boys sizes starting from the age of 3.
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  35. Do you carry infant sizes?
    No, we don’t carry infant sizes.
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  37. Do I have to clean the tuxedo before I return it?
    No, we take care of the cleaning.
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  39. Are there any group rental specials?
    Yes, specials are available for groups of 8 or more. Please call us for more information.

 

 

 

 

 

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